Legal

Accessibility Statement

Last updated: October 3, 2026

SOPIQ is committed to making asteroniq.sopiq.com and the Asteroniq platform accessible to as many people as possible, including people with disabilities. This site and the platform aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

What we have done on this site

  • Semantic HTML for structure and screen reader compatibility, one main landmark per page and a skip-to-content link
  • Headings in order, descriptive link text and page titles
  • Sufficient colour contrast for text and interactive elements
  • Keyboard navigation for every control, including the menus and the account form, with a visible focus
  • Form fields with associated labels, clear error messages and a live status region
  • Reduced-motion support that respects operating system preferences
  • No content that flashes, no time limits, no audio that plays by itself

The Asteroniq platform

The platform is a web application used from any current browser on a desktop, tablet or phone, with the same account on every device. Every build is tested against WCAG 2.1 levels A and AA with axe-core over every page and panel of the dashboard, the customer portal, employee self-service, booking pages, forms, invoices and statements, and the test suite fails the build on a violation. Every field carries its label, every row and control can be reached and operated from the keyboard with a visible focus ring, notices are announced to screen readers, every page has a skip link and landmarks, colours meet the contrast minimums, and operating system reduced-motion settings are respected. An Accessibility Conformance Report in the VPAT 2.5 format is published inside the platform under Help > Guides and is available on request from Privacy@sopiq.com.

What the platform provides

Asteroniq by SOPIQ is one platform to run a business or a managed service provider. Its modules:

  • SOPIQ Pulse: crm and marketing. Contacts, companies, campaigns, sequences, call campaigns, pipeline, documents with e-signature, texting, calendar and booking pages, reports.
  • SOPIQ Desk: service delivery. Tickets, SLAs, queues, dispatch, customer portal, assets, Microsoft 365 actions, alerts from your RMM and EDR, service reports, the move off Autotask.
  • SOPIQ Chart: project management. Task lists, milestones, several people per task, time at bill and cost rates, templates, the critical path, earned value, pages, a customer view.
  • SOPIQ People: hr. Employee records with an org chart, time off with accruals, onboarding and offboarding checklists, training and certifications, documents to sign, review cycles, benefits, the /me self-service page.
  • SOPIQ Ledger: recurring billing. Agreements, the price book, periods built from Pax8, Datto, Ingram and spreadsheet counts, approval, invoices, credits, QuickBooks Online, renewals, the escalator, change authorisations.
  • SOPIQ Flow: forms. Public forms with Turnstile, request catalogues on the portal, forms that open tickets and fan out tasks, steps that create users and licences, the workflow builder to come.
  • SOPIQ Assist: ai assist. Drafts, briefs, triage, guidance, summaries, plans, review drafts, dossiers, the help box that answers from the guides.
  • SOPIQ Compass: compliance. Reads Microsoft 365, Google Workspace, Exchange, Azure, AWS and Google Cloud and the customer's own machines; scores every control; fixes what it can through approved plays; writes the policies; builds the evidence pack; trains the people.

Across the modules: a customer portal with one-time code sign-in or Sign in with Microsoft or Google, an end-user portal for policy acceptance and training, a partner portal, employee self-service, guides readable inside the platform, an API and webhooks, and integrations with Microsoft 365 commercial and GCC High, Google Workspace, Azure, AWS, Google Cloud, QuickBooks Online, Resend, Pax8, Ingram Micro, Datto, EDR and SOC feeds, Autotask and SkySwitch.

Reporting issues

Accessibility is ongoing work. If you find a problem on this site or in the platform, tell us through the form or at Privacy@sopiq.com: the page address, what happened, and the assistive technology you were using. We respond within three business days and fix what we can in the next release.

Contact

SOPIQ, LLC
18331 Pines Blvd, Suite 168
Pembroke Pines, FL 33029